Your BenchPrep Implementation Process

The launch of your BenchPrep learning platform is an exciting time, and we’re here to guide you and your team through every step of the way.

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Getting You Onboard
from Discovery through Optimization

Your BenchPrep implementation team can’t wait to meet you. These learning platform experts will serve as your partners and guides through the various stages of your implementation process. They’ll help you identify important short- and long-term learning and business goals and then assemble a detailed plan for making it happen.

Implementation Milestones

The implementation process can be complex, but don’t worry—your dedicated implementation manager is in charge of making things run as smoothly as possible.

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BenchPrep Implementation Overview

1. Kickoff

At kickoff, you and your implementation team will review implementation roles and responsibilities (for your team and for BenchPrep), discuss key objectives and deliverables, and plan for roadblocks and variance events on the timeline.

2. Access Planning

Have you considered how your users will log into your platform? At this stage, we’ll walk you through your options and help you identify the most elegant solution.

3. Branding Planning

BenchPrep can provide a customizable, fully white-labeled experience that respects the look and feel of your brand. In this stage, we'll make sure we understand every aspect of your brand standards.

4. Content Analysis

During this stage, BenchPrep’s eLearning experts will evaluate your existing content and provide recommendations for digital integrations that will deliver the most impactful learning experience for your organization.

5. Scope Finalization

During scope finalization and sign-off, you and your implementation manager will verify every step of your implementation plan and establish a build schedule that will help you launch by your target delivery date.

6. Build-Out

During the build-out, you'll have regular check-in meetings with your implementation team so you can stay on top of your platform's development progress.

7. QA Testing

After the BenchPrep team concludes its internal QA testing process, you and your team will be given a chance to review and approve feature configurations, branding, and content.

8. Supporting & Analysis

Your partnership with BenchPrep doesn’t end at implementation. To make sure you get the most from your platform, we’ll show you how and where to get help and provide a detailed orientation on data & analytics capabilities.

Launch

Congratulations! Your BenchPrep learning platform is ready for use.




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1. Kickoff

At kickoff, you and your implementation team will review implementation roles and responsibilities (for your team and for BenchPrep), discuss key objectives and deliverables, and plan for roadblocks and variance events on the timeline.

2. Access Planning

You have your own dev resources and want to tie BenchPrep’s learning data to data you’ve collected from your own sources.


3. Branding Planning

BenchPrep can provide a customizable, fully white-labeled experience that respects the look and feel of your brand. In this stage, we'll make sure we understand every aspect of your brand standards.

4. Content Analysis

During this stage, BenchPrep’s eLearning experts will evaluate your existing content and provide recommendations for digital integrations that will deliver the most impactful learning experience for your organization.

5. Scope Finalization

During scope finalization and sign-off, you and your implementation manager will verify every step of your implementation plan and establish a build schedule that will help you launch by your target delivery date.

6. Build-Out

During the build-out, you'll have regular check-in meetings with your implementation team so you can stay on top of your platform's development progress.

7. QA Testing

After the BenchPrep team concludes its internal QA testing process, you and your team will be given a chance to review and approve feature configurations, branding, and content.

8. Supporting & Analysis

Your partnership with BenchPrep doesn’t end at implementation. To make sure you get the most from your platform, we’ll show you how and where to get help and provide a detailed orientation on data & analytics capabilities.

Launch

Congratulations! Your BenchPrep learning platform is ready for use.



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Customer Success

BenchPrep’s Customer Success team is your primary point of contact and the champion for you and your learners. They'll be there to serve as your sounding board, strategy partner, and advocate so you can transform your learner experience, grow your revenue and expand your reach.

Are You a Customer?
Check Out Our Knowledge Base

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