Updated and Effective Date: Dec 17, 2020
View previous versions:
2018-04-26, 2019-05-02, 2019-12-18, and 2020-12-17
At BenchPrep, we realize that your privacy is important to you. This privacy policy applies to all software applications, services and websites offered by BenchPrep, its partners and subsidiaries, (the “Privacy Policy”). The Privacy Policy is intended to explain what information we collect, why we collect it, and how you can manage your information.
BenchPrep provides a learning management system for companies (“Customer Organization(s)”) to deliver learning content to their customers, which involves the sharing of certain data about you, as discussed in this Privacy Policy. BenchPrep is not responsible for the privacy policies and practices of third parties including Customer Organizations. When we say “we” or “us” in this policy, we are referring to BenchPrep only. By providing us with your personal information, you agree to the terms and conditions of this Privacy Policy.
Where we are a service provider and a processor in a B2B (business-to-business) context and where these B2B customers use our solutions to collect or process data.
The following provides examples of the type of information that we collect from you and how we use that information.
In addition to the information that we collect from you directly, we may also receive information about you from other sources, including third parties, Customer Organizations, business partners, our affiliates, or publicly available sources. For example, if you submit a job application, or become an employee, we may conduct a background check.
In addition to the purposes and uses described above, we use information in the following ways:
Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose.
BenchPrep takes special care to protect the privacy needs of children under the age of 16 and BenchPrep encourages parents to be an active participant in their child’s online activities. BenchPrep’s website does not target and is not intended for children under the age of 16, and BenchPrep will not knowingly collect personal information from them. BenchPrep does not sell the personal information of minors less than 16 years of age without affirmative authorization. If BenchPrep discovers personal data from a child gathered through the website, without parental consent, BenchPrep will delete that data. This website is not intended for persons under the age of 16. If you are under 16 you must ask a parent or legal guardian for permission prior to submitting any information to this website.
Retention Period
BenchPrep retains personal information for as long as necessary to fulfill the business purpose for which you provided it to us and any other legitimate business purpose, including without limitation, for the purposes of satisfying any legal, accounting, or reporting requirements. If you would like more details about our data retention policies, please contact us.
In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:
Individual Rights to Access Personal Data
You may request access to your personal information by contacting us at the address described below. If required by law, upon request, we will grant you reasonable access to the personal information that we have about you. User identification is required to access data for these reasons, and the process and procedures for various types of access may differ. Please contact us for further information.
Choices Relating to Use of Personal Information
You may choose to decline to submit any personal information for any of our products or services. Please note that this may result in our being unable to provide said service, including, without limitation, subscription services, even if time remains for your subscription.
You can make the following choices regarding your personal information subject to applicable law:
Please address written requests and questions about your rights to benchprepprivacy@benchprep.com or call us at 855-236-2477. You may request a copy of the personal information that we hold about you, and exercise other rights as described above. Please note that email communications are not always secure, so please do not include credit card information or sensitive information in your email to us.
Note that, as required by law, we will require you to prove your identity. We may verify your identity by phone call or email. Depending on your request, we will ask for information such as your name, the last product or service you purchased from us, or the date of your last purchase from us. We may also ask you to provide a signed declaration confirming your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.
In some circumstances, you may designate an authorized agent to submit requests to exercise certain privacy rights on your behalf. We will require verification that you provided the authorized agent permission to make a request on your behalf. You must provide us with a copy of the signed permission you have given to the authorized agent to submit the request on your behalf and verify your own identity directly with us. If you are an authorized agent submitting a request on behalf of an individual you must attach a copy of the following information to the request:
If we do not receive both pieces of information, the request will be denied.
California Privacy Rights
California law indicates that organizations should disclose whether certain categories of information are collected, “sold” or transferred for an organization’s “business purpose” (as those terms are defined under California law). You can find a list of the categories of information that we collect and share here. If you are a current or former employee, you can find the list of categories of information that we collect and share related to you here. Please note that because these lists are comprehensive they may refer to types of information that we share about people other than yourself. If you would like more information concerning the categories of personal information (if any) we share with third parties or affiliates for those parties to use for direct marketing please submit a written request to us using the information in the "Contact Information" section below. We do not discriminate against California residents who exercise any of their rights described in this Privacy Policy.
Information Security
We employ industry standard physical, technical, and organizational measures to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration, and destruction, in order to maintain the security and integrity of your personal information. No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
Some of our websites permit you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.
Notice to Residents of Countries outside of the United States of America
BenchPrep is headquartered in the United States of America. Personal information may be accessed by us or transferred to us in the United States or to our affiliates, business partners, merchants, or service providers in the United States of America. By providing us with personal information, you consent to the transfer and processing of your personal information within the United States of America. BenchPrep will protect the privacy and security of your personal information according to our Privacy Policy, regardless of where it is processed or stored.
Third Party Applications/Websites. We have no control over the privacy practices of websites or applications that we do not own.
Changes To This Privacy Policy. We may change our privacy policy and practices over time. To the extent that our policy changes in a material way, the policy that was in place at the time that you submitted personal information to us will generally govern that information unless we receive your consent to the new privacy policy. We will note the effective date of the latest version at the beginning of the Privacy Policy.
For EU residents:
To ask questions about our privacy practices, or issue a complaint, contact us at:
BenchPrep
111 S Wacker Drive, Suite 1200
Chicago, IL 60606
benchprepprivacy@benchprep.com
If you are not satisfied with our response, and are in the European Union, you may have a right to lodge a complaint with your local supervisory authority.
For non-EU residents:
To access your information, ask questions about our privacy practices, or issue a complaint, contact us at:
BenchPrep
111 S Wacker Drive, Suite 1200
Chicago, IL 60606
benchprepprivacy@benchprep.com
855-236-2477
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