Updated and Effective Date: Dec 21, 2022
View previous versions:
2018-04-26, 2019-05-02, 2019-12-18, 2020-12-17 and 2022-12-21
Where we are a service provider and a processor in a B2B (business-to-business) context and where these B2B customers use our solutions to collect or process data.
“Personal information” generally refers to any information that can be linked to an identified or identifiable person. The following provides examples of the type of information that we collect from you, or have collected in the preceding 12 months, and how we use that information.
We collect your personal information in the following ways, pursuant to applicable law:
Directly From You, when you visit our websites and mobile applications, register for an account, contact us, respond to a survey, sign up to receive emails, text messages, and/or postal mailings.
From Third-Parties, including Customer Organizations, third parties that we have partnered with to provide you the services that you have requested from us, data analytics providers or publicly available sources.
In addition to the purposes and uses described above, we use information in the following ways:
Although the sections above describe our primary purpose in collecting your information, in many situations we have more than one purpose. For example, if you license our learning management system we may collect your information to perform our contract with you, but we also collect your information because we have a legitimate interest in understanding who our clients are and what services we perform on their behalf.
In addition to the specific situations discussed elsewhere in this policy, we disclose information in the following situations:
You can make the following choices regarding your personal information subject to applicable law:
Please note that many of the above rights are subject to exceptions and limitations. Your rights and our responses will vary based on the circumstances of the request. If you choose to assert any of these rights under applicable law, we will respond within the time period prescribed by such law.
In the State of California, a person authorized to act on your behalf may make a verifiable request related to your Personal Information. If you designate an authorized person to submit requests to exercise certain privacy rights on your behalf, we will require verification that you provided the authorized agent permission to make a request on your behalf. In any circumstance, your request must: (i) provide sufficient information that allows us to reasonably verify that you are the person about whom we collected Personal Information or an authorized representative of that person; and (ii) describe the request with sufficient detail that allows us to properly understand, evaluate, and respond to it. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
To exercise your rights, please contact us at email@example.com, call us at 855-236-2477, or visit our online portal.
We employ industry standard physical, technical, and organizational measures designed to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration, and destruction, in order to maintain the security and integrity of your personal information. No method of transmission over the Internet, or method of electronic storage, is fully secure. While we use reasonable efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach to your personal information we may notify you electronically, in writing, or by telephone, if permitted to do so by law.
Some of our websites permit you to create an account. When you do you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of your account by someone else that has obtained your password, whether or not such access or use has been authorized by you. You should notify us of any unauthorized use of your password or account.
BenchPrep retains personal information for as long as necessary to fulfill the business purpose for which you provided it to us and any other legitimate business purpose, including without limitation, for the purposes of satisfying any legal, accounting, or reporting requirements. The specific periods for which we keep information about you vary depending on the nature of the information, why we need it, and whether the personal information is de-identified. If you would like more details about our data retention policies, please contact us.
Notice to Residents of Countries outside of the United States of America. BenchPrep is headquartered in the United States. If you are located outside of the United States, you should be aware that your personal information may be accessed by us or transferred to us in the United States or to our affiliates, business partners, merchants, or service providers in the United States. By providing us with personal information, you consent to the transfer and processing of your personal information within the United States. Where required by applicable law, we will provide appropriate protections for personal information transferred to the United States, including by implementing appropriate contractual controls.
Children’s Privacy. BenchPrep takes special care to protect the privacy needs of children under the age of 16 and BenchPrep encourages parents to be an active participant in their child’s online activities. BenchPrep’s website does not target and is not intended for children under the age of 16, and BenchPrep will not knowingly collect personal information from them. BenchPrep does not sell the personal information of minors less than 16 years of age without affirmative authorization. If BenchPrep discovers personal data from a child gathered through the website, without parental consent, BenchPrep will delete that data. This website is not intended for persons under the age of 16. If you are under 16 you must ask a parent or legal guardian for permission prior to submitting any information to this website.
If you have any questions, comments, or complaints concerning our privacy practices, or, where required by law, if you would like to submit a request based on a right listed in this Policy, please contact us at the appropriate address below.
For non-EU residents:
111 S Wacker Drive, Suite 1200
Chicago, IL 60606
For EU residents:
To ask questions about our privacy practices, or issue a complaint, contact us at:
111 S Wacker Drive, Suite 1200
Chicago, IL 60606
If you are not satisfied with our response, and are in the European Union, you may have a right to lodge a complaint with your local supervisory authority.
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